Terms of Service
Last updated: September 29, 2026 • Co-operative Republic of Guyana
handshake1. Acceptance of Terms & Platform Role
By accessing, searching, or registering on Glide (accessible at glide.onetech.gy), you enter into a legally binding agreement with El Shaddai Logistics ("Company", "Glide", "we", "us").
Glide operates strictly as a digital discovery and connection broker platform. Our core function is connecting customers in Guyana with independent service providers across academic lessons, automotive repairs, plumbing, electrical, and personal care.
payments2. Zero-Commission Model & Direct Transactions
Glide does not charge customers or providers transaction booking fees or commissions. When a customer initiates contact via WhatsApp (+592), all subsequent quotes, service terms, schedules, warranties, and payments are negotiated and transacted directly between the customer and the provider.
Glide is not a payment intermediary and does not collect or hold customer funds on behalf of service providers.
badge3. Independent Contractor Status
All service providers listed on Glide are independent third-party contractors and sole proprietors or legal entities. No provider is an employee, agent, joint venturer, or representative of El Shaddai Logistics or Glide.
The award of a "Glide Verified Shield" indicates that administrative personnel vetted the provider's phone number, national identification, and/or business documentation. It does not constitute an endorsement, guarantee, or warranty of specific craftsmanship or outcomes.
shield4. Limitation of Liability & Disclaimers
Disclaimer of Warranties:
To the maximum extent permitted by applicable laws of Guyana, Glide and El Shaddai Logistics provide the marketplace "AS IS" and "AS AVAILABLE" without representations or warranties of any kind, whether express, statutory, or implied.
Exclusion of Consequential Damages:
In no event shall El Shaddai Logistics, its directors, officers, employees, or developers be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:
- Any act, omission, delay, or substandard service rendered by any independent provider;
- Physical injury, property damage, or disputes arising during service delivery;
- Financial transactions, pricing disputes, or unpaid balances between parties;
- Temporary interruptions or technical downtime of the platform.
verified5. Provider Responsibilities & Listing Standards
Service providers registering on Glide agree to:
- Provide accurate pricing, service descriptions, and valid Guyana contact credentials (+592);
- Maintain necessary trade licenses, professional certifications, and tax compliance (GRA TIN);
- Promptly respond to customer inquiries with professional courtesy and integrity;
- Refrain from uploading misleading, offensive, or counterfeit work portfolio imagery.
Glide reserves the unilateral right to suspend or remove any business profile that engages in fraud, unresponsiveness, customer abuse, or fails KYC audit requirements.
balance6. Governing Law & Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the Co-operative Republic of Guyana. Any disputes arising out of or related to these Terms or the use of Glide shall be submitted to the exclusive jurisdiction of the competent courts sitting in Georgetown, Guyana.
support7. Questions & Support Inquiries
For questions regarding these Terms or to report a violation, please contact platform operations:
Operating Company: El Shaddai Logistics
Support Email: support@glide.gy
Telephone Hotline: +592 619 7450
Georgetown Operations: Demerara-Mahaica, Region 4, Guyana